Shipping & In-Store Pickup


We offer free shipping for orders over $100. We ship within the continental United States.  Shipping usually takes 2-5 business days.  All online orders are processed and shipped within 2-3 business days. You will receive tracking via email or text upon item shipment. 

Bixby is not responsible for lost or stolen packages. If you have a question about your order before it has started tracking with a delivery service please contact

The customer is responsible for a return shipping label at their expense. We highly recommend using the Redo option at checkout to get FREE return shipping labels. 


Choose this option at check out and you will be notified when your item is ready.  Please allow 1-2 hours from placing your order. If you haven't received a notification of your order being ready and are heading our way- please give us a call and we'll make sure it's ready for you!